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SubsectionComment
OrganizationsGenerally non-profit organizations who advocate for increased use of Telehealth and develop policies and education materials.
Federal Agenices & Programs
Guides, Playbooks and Toolkits
Data & Research
Tools/Utilities
Compliance Related
Rural Health
Telehealth Training

Organizations

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OrganizationComment
American Telemedicine Association (ATA)Represents healthcare delivery systems, academic institutions, technology solution providers and payers, as well as partner organizations and alliances. Works to advance industry adoption of telehealth, promote responsible policy, advocate for government and market normalization, and provide education and resources to help integrate virtual care into emerging value-based delivery models.
Several useful “education oriented” and reporting resources including this taxonomy.
Center for Connected Health Policy (CCHP)CCHP is a very good resource for state-specific TH issues – including local regs/statute information.
CCHP Webinar ArchiveCCHP recordings of their webinars on TH topics.
C-TeLFounded in 1995, CTeL is a non-profit research organization focused on telemedicine and virtual care – in particular from a policy perspective.
Mid-Atlantic Telehealth Resource Center (MATRC)The Mid-Atlantic Telehealth Resource Center (TRC) is a federally funded regional telehealth training and technical assistance center.
The National Consortium Of Telehealth Resource CentersWe are a collaborative of 12 regional and 2 national Telehealth Resource Centers, committed to implementing telehealth programs for rural and underserved communities. Funded by the U.S. Department of Health and Human Services and Health Resources and Services Administration, we provide timely and accurate information on telehealth across the nation.
National Digital Inclusion AllianceAdvances digital equity by supporting community programs and equipping policymakers to act.
OCHIN Telehealth ServicesOCHIN is basically a cooperative for the sharing of EMR technology amongst OCHIN provider members. The link to the left is to OCHIN’s telehealth services, with a particular focus on California. This link takes you to OCHIN’s Virtual Care services page.
Here is link to their Advance Collaborative Data Warehouse. ” The OCHIN-led ADVANCE Clinical Data Research Network is the most comprehensive database on health
care and outcomes of safety net patients in the U.S.
” Need to apply to get access. Here is guide to what is in the database.
Sanford Health Virtual Care CenterSanford Health is a hospital health system in South Dakota that also deals with (naturally enough) rural issues.
Virginia Telehealth Network Advancing the adoption, implementation, and accessible integration of telehealth in the Commonwealth.

Federal Agencies & Programs

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OrganizationComments
AHRQ Telehealth CenterIncludes telehealth consent form templates, AHRQ research on telehealth, case studies, blog posts, newsletters and videos and funding opportunities.
Affordable Connectivity ProgramFCC’s Affordable Connectivity Program is a benefit program that helps households afford the broadband they need for work, school, healthcare and more.
The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.
This site includes maps, reports and data, outreach toolkit, grants, and more.
CMS List of Medicare Telehealth ServicesList of services payable under the Medicare Physician Fee Schedule when furnished via telehealth.
CMS Telehealth Web PageIncludes a link over to the HHS Telehealth site.
FCC Connected Care Pilot ProgramThe Connected Care Pilot Program will provide up to $100 million from the Universal Service Fund (USF) over a three-year period to selected applicants to support the provision of connected care services. The Commission adopted final rules for the Connected Care Pilot Program on April 2, 2020 (see FCC 20-44). The Pilot Program will provide funding for selected pilot projects to cover 85% of the eligible costs of broadband connectivity, network equipment, and information services necessary to provide connected care services to the intended patient population. The Pilot Program will not fund end-user devices or medical equipment. Here is the list of Pilot awardees.
FCC Rural Health Care ProgramThe Rural Health Care Program is currently made up of two programs: the Healthcare Connect Fund Program and the Telecommunications Program. The Healthcare Connect Fund Program, established in 2012, provides support for high-capacity broadband connectivity to eligible health care providers and encourages the formation of state and regional broadband health care provider networks. Under the Rural Health Care Program, eligible rural health care providers, and those eligible non-rural health care providers that are members of a consortium that has more than 50 percent rural health care provider sites, receive a 65 percent flat discount on an array of communications services. These services include internet access, dark fiber, business data, traditional digital service line (DSL), and private carriage services.
Get Internet.govThis is the White House page describing the Affordable Connectivity Program (ACP) with links to additional information. The ACP is a descendant of the Emergency Broadband Benefit program. ACP is targeted directly at consumers to help subsidize their connectivity to internet.
FCC Affordable Connectivity Program (ACP)Also known as “GetInternet.gov”, this is where consumers can apply for benefits under the ACB (previously known as the Emergency Broadband Benefit or “EBB”).
HHS Website for TelehealthInformation on Telehealth for Patients and Providers.
HRSA Office for the Advancement of TelehealthTelehealth programs from the Health Resources & Services Administration (which – among other things, managed federal subsidies/grants with FQHCs).
The Mid-Atlantic Telehealth Resource Center (TRC)Telehealth Resource Centers (TRCs) are federally funded to assist with the development of sustainable telehealth programs as a way to increase access to quality care for rural and other underserved populations.
National Telecommunications and Information AdministrationThe National Telecommunications and Information Administration (NTIA), located within the Department of Commerce, is the Executive Branch agency that is principally responsible by law for advising the President on telecommunications and information policy issues. NTIA’s programs and policymaking focus largely on expanding broadband Internet access and adoption in America, expanding the use of spectrum by all users, and ensuring that the Internet remains an engine for continued innovation and economic growth. These goals are critical to America’s competitiveness in the 21st century global economy and to addressing many of the nation’s most pressing needs, such as improving education, health care, and public safety.
USACUSAC is FCC’ subcontractor for some of FCC’s program – like the Affordable Connectivity Program. USAC makes data available here. You can get incredibly detailed data on the Emergency Connectivity Fund (precursor of ACP) here.
USAC Lifeline SupportLifeline is a federal program that lowers the monthly cost of phone or internet service. Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services.

Guides, Playbooks and Toolkits

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OrganizationItemComments
American Academy of Family PhysiciansAAFP: A Toolkit for Building and Growing a Sustainable Telehealth Program in Your Practice
American Health Information Management AssociationAHIMA Telehealth Toolkit
American Medical AssociationAMA Telehealth Implementation Playbook
Center for Care InnovationsCCI Telemedicine for Health Equity Toolkit
Center for Medicaid & Medicare ServicesCMS Telehealth Toolkit
US Health & Human ServicesHHS: Introducing patients to telehealth

Data & Research

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OrganizationItemComments
HHS’ Agency for Healthcare Research & Quality (AHRQ)AHRQ: The Evidence Base for Telehealth: Reassurance in the Face of Rapid Expansion During the COVID-19 Pandemic (5/14/2020)
Sidecare HealthState-by-state breakdown of the more than 34 million living in primary care deserts with limited telehealth access
HHS’ Assistant Secretary for Planning & Evaluation (ASPE)National Survey Trends in Telehealth Use in 2021:
Disparities in Utilization and Audio vs. Video Services
FCCEmergency Connectivity Fund Data on State demand & other utilization is downloadable from this page.
FCC (through contractor USAC)FCC Emergency Broadband Benefit Program DataInformation on EBB benefit – which was subsequently replaced by the Affordable Connectivity Program (ACP) – see other links in this table for ACP
FCC (through USAC)Affordable Connectivity Program Enrollment TrackerACP utilization data for the nation, and by state, county, and ZIP
Fair HealthFair Health Monthly Telehealth Regional Tracker (dashboard)Dashboard by state – tracks TH utilization each month.
JD Supra (legal research website)Executive Summary: Tracking Telehealth Changes State-by-State in Response to COVID-19 – January 2021Dated from 2021 – but useful for what happened during critical years 2020-2021.

Tools/Utilities

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OrganizationItemComments
Digital Health Assessment Framework is collabortion of American Collegy of Physicians, American Telemedicine Association, and the Organization for Review of Care and Health ApplicationsDigital Health Assessment FrameworkAn objective framework, accessible for anyone to use.
Supports the adoption of high-quality digital health technologies.
Help healthcare professionals and consumers make better-informed decisions.
Meet the specific needs and requirements of the US market.
National Institute of Standards & Technology (NIST)Securing Telehealth Remote Patient Monitoring Ecosystem
FCCAffordable Connectivity Program Engagement Ideas (2-16-22)10 Tips for Outreach Partners
TechradarHow much data do I need? (Broadband Estimator)A guide to data usage on the most popular phone apps
Center for Connected Health Policy Finder

Compliance Related

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OrganizationItemComments
From Health & Human Services’ (HHS) Office of Inspector General (OIG)HHS OIG: Telehealth & Fraud
National Conference of State LegislatorsNCSL State Laws Related to Digital Privacy
HHSHHS: Telehealth Discretion During Coronavirus (includes non-exclusive list of allowable platforms)Summarizes the relaxation of certain aspects of HIPAA during the Public Health Emergency (PHE)

Rural Health

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OrganizationItemComments
CDCAbout Rural HealthWhy Rural Americans face heath disparities, and why they are at risk.
National Rural Health Association (NRHA)

Telehealth Training

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OrganizationCourseComments
University of Arizona University of Arizona Telemedicine ProgramThe Arizona Telemedicine Program is a large, multidisciplinary, university-based program that provides telemedicine services, distance learning, informatics training, and telemedicine technology assessment capabilities
CourseraFoundations of TelehealthFrom Johns Hopkins
HHSHHS Introduction to Telehealth: Lecture 9c
JCAHOSpeak Up At Your Telehealth VisitA patient safety campaign from The Joint Commission, is designed to educate patients on how to navigate virtual healthcare.
ReliasBEST PRACTICES FOR DELIVERING TELEHEALTHThis course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences
Telehealth VillageCourse Catalog15 Telehealth courses listed – for providers.
A Brief History Of Telemedicine
TSIM TelehealthThe Telehealth Framework Developed by industry experts at the Medical University of South Carolina (MUSC); one of only two
HRSA-designated National Telehealth Centers of Excellence in the US.

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